Designed a Backend System
Wrote user/instruction manual

Web-based e-mail newsletter system for sales support


One-to-One Marketing

Contract
2003-2004 - Information technology sector, at 21TORR Agency GmbH, Stuttgart / Reutlingen

Mission
  • Conception, consulting and documentation for a worldwide used system including the conception for the structure and the modularity of the e-mail newsletter.
  • Creation of a specific user manual for editors and content managers.

Applications
  • Adobe InDesign/Acrobat, Microsoft PowerPoint/Word/Visio, 21TORR-Developer-Framework

Approach
  • Process consulting for the editorial team: from the creation of content to its modification and maintenance, to its translation and distribution as an e-mail newsletter.
  • Usability consulting and evaluation of the graphical user interface.